The AusTender Helpdesk is receiving a high number of enquiries

Continuous system monitoring is ongoing to ensure no performance issues or outages

For assistance please direct queries via e-mail to

Contact Us

Enquiries about AusTender should be directed to the

AusTender Help Desk

Phone: 1300 651 698 (between 9am and 5pm ACT Local Time, Monday to Friday, excluding ACT and national public holidays)

International: +61 2 6215 1558


or via the feedback form, below.

NOTE: Urgent technical assistance for lodgement of tenders must NOT be sought via email to the Help Desk. In these circumstances tenderers must PHONE the Help Desk, unless otherwise directed by a tendering agency's ATM documentation.


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