Current ATM View - HOMEAFFAIRS/2164/RFT
Provision of Transactional Banking Services
Canberra, Sydney, Melbourne, Adelaide, Perth, Brisbane, Darwin, Hobart
The Tenderer will be required to provide the following services:
i. bank accounts and deposit facilities and the facilitation of all payments to be made and received by the Department;
ii. corporate credit card facilities for purchases, expenses and related accounts and transaction information services;
iii. merchant facilities (debit/credit card processing);
iv. e-commerce and internet banking facilities;
v. online facilities for receipting public monies; and
vi. debt management and chargeback reporting services (via customer service portal).
The Tenderer must be able to provide an integrated information technology solution that can interface to different types of business payment solutions currently in use by the Department (including Immigration and Citizenship services) as a minimum.
The Department seeks to ensure:
i. competitive fees and charges that represent value for money for the Commonwealth;
ii. a strong and effective service relationship;
iii. innovative banking services that support the Department’s current and future business processes and related banking services requirements; and
iv. achievements of the Department’s business requirements.
N/a.
a) the Tenderer must be an Authorised Deposit-taking Institution (within the meaning of the Banking Act 1959), or the Reserve Bank of Australia (RBA);
b) the Tenderer must, at the Tender Closing Time, hold a valid Commonwealth Banking Business Agreement (CBBA) with the Department of Finance; and
c) the Tenderer must either:
i) hold all Valid and Satisfactory Statements of Tax Record relevant to its entity type by the Closing Time (see https://www.ato.gov.au/business/bus/statement-of-tax-record/ for further information); or
ii) have a receipt demonstrating that all Statements of Tax Record required for its entity type have been requested from the Australian Taxation Office (ATO) by the Closing Time, and hold all Valid and Satisfactory Statements of Tax Record no later than 4 Business Days from the Closing Time; and
d) the Tenderer must hold a Valid and Satisfactory Statement of Tax Record for any first tier subcontractor (within the meaning of the Shadow Economy Procurement Connected Policy) that it proposes, as part of its response, to engage to deliver goods and/or services with an estimated value of over $4 million (GST inclusive).
September 2025