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ICT Service Delivery Trends Request for Information

Contact Details

ICT Sourcing Contact Officer

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Health/E23-217366
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Department of Health and Aged Care
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81110000 - Computer services
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23-Aug-2023 2:00 pm (ACT Local Time)
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9-Aug-2023
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ACT
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Request for Information

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No
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No
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No

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The Department of Health and Aged Care (Department) is currently developing an ICT Infrastructure and Telecommunications Services Sourcing Plan (Sourcing Plan). This Sourcing Plan will set out the Department’s future ICT sourcing arrangements for service management, infrastructure and network services. The Sourcing Plan will support the realisation of key objectives of the Department’s recently approved ICT Strategy 2023-2026.

The purpose of this RFI is to obtain information from industry on relevant contemporary ICT service delivery trends, approaches, and solutions for service management, infrastructure, and network services including service operations. The information provided will be considered as part of the Department’s finalisation of the Sourcing Plan and may also inform subsequent sourcing activities.

Respondents to this RFI may be invited to meet with the Department to discuss their response.

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This RFI is for supply market analysis purposes only and does not constitute a formal tender request to industry, nor is any information provided by respondents binding. There is no obligation to respond to this RFI and no advantage will be obtained by responding in the Departments future sourcing activities. However, the information being sought through this RFI is important to the Department’s finalisation of its Sourcing Plan and subsequent sourcing activities. The Department wishes to ensure that these activities occur with the full benefit of information provided by industries experience and knowledge of contemporary ICT service delivery trends, approaches and solutions.

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Not applicable

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Not applicable

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Austender at www.tenders.gov.au, in accordance with instructions in the Request for Information documentation

Contact Details

ICT Sourcing Contact Officer

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